I have heat all the time. He replaced the motor and his price was fair. I will use him for all my needs. All I can say is keep up the good work.
We had no heat at 2:00 am and my wife had just had surgery and it was cold I had called 4 different heating companies and no one could help me until the next day however when I called Steve at Polar bear he was so nice he came right out that was the good news the not so good news is that it was time to replace my old wore out furnace then came other good news he still got me heat with a new furnace in just a few short hours. My wife and I are so grateful for the great service and the honest Steve brings to the table my wife is nice and warm thanks to Polar Bear's quick response. Call this Man he is good people.
Woke up at 1:30am to no heat. Called Steve and an hour later he came out and diagnosed my failed blower motor. He did great work, very knowledgeable, professional, and a super nice guy. We had heat in no time! I wish Steve nothing but success in your business and will recommend you to all my family and friends!
I'm a 82 year old young lady and a widow. I called Steve at Polar Bear he was such a sweet heart. He came right over and fixed my heater. He was very good and he took his time to explain every thing to me and I appreciate his patience with me. Thank you Mr. Polar Bear.
My husband just got home from having surgery when our heat went out at 11pm on a weekend. I called several heating businesses with no response. Steve answered and was out by 12:20. He took pictures of the issues for my husband since he was unable to get downstairs. We decided to replace our 20 year old furnace and A/C and had temporary heat by the next day, as promised. Because of the unexpected repair we were unable to get other estimates but so far we are happy with the work. The installers were very professional and informative. Everything was complete and cleaned up by Thursday. Great response, great work. Steve also travels with his very loyal dog who patiently waited outside for his master.
Good man; A+ service for an emergency. Furnace was up and running in no time. Pricing for the components needed for the repair were great. I can not say enough in recommending calling Polar Bear first for your heating and cooling needs.
Steve is the only one who answered my call on a weekend when my air conditioner stopped working right before the week of the Michigan heatwave! He was prompt, courteous and quickly diagnosed that my unit was old as dirt and needed to be replaced. He was reasonably priced and all my questions were answered regarding my new unit that would be installed. His installers were TOP NOTCH! They installed a 40 ton Goodman unit and answered all my questions. My air is working great and Steve and his installers made the whole process painless! I would highly recommend this company to anyone needing heating and cooling service.